1. WHO MANAGES YOUR PERSONAL DATA?
This Privacy Policy concerns the processing activities carried out by ITALIA et al, headquartered at Via Monte
Nero 25, 20092, Cinisello Balsamo (MI), Italy. VAT and Tax Code: IT04016770366.
For any questions regarding this policy, you can contact us at info@italiaetal.com.
2. WHO DOES THIS PRIVACY POLICY APPLY TO?
This Privacy Policy governs the collection and use of personal data by ITALIA et al in relation to customers, prospective customers, and their authorized representatives; visitors and users of ITALIA et al’s websites, mobile applications, and official social media profiles; participants attending events organized by ITALIA et al; suppliers and business partners and their representatives; individuals subscribed to ITALIA et al’s publications, newsletters, or webinars; visitors accessing ITALIA et al’s physical premises; and job applicants and candidates.
3. HOW DOES ITALIA et al COLLECT YOUR PERSONAL DATA?
ITALIA et al gathers your personal information through several channels. We collect your data when you reach out to us directly, whether verbally, by phone through customer service, by filling out order forms, via email, text message, digital forms, through our website, or through social media platforms. We also collect information when you purchase a product or service offered by ITALIA et al; when you subscribe to our newsletters or webinars, respond to our marketing initiatives, participate in surveys, tests, or contests, or request information from us; when you show interest in, register for, or attend an event organized by ITALIA et al; when you browse or engage with our websites or social media pages; when you provide us with your business card, for instance during events or meetings; and when we obtain your personal data from other sources such as your employer, referrals from third parties including other entities within the ITALIA et al group, social networking sites like LinkedIn, and public sources like telephone directories, newspapers, publicly accessible websites, marketing databases, or official registries.
4. WHAT PERSONAL DATA CAN BE COLLECTED ABOUT YOU?
Depending on how you interact with ITALIA et al, we may collect and process your name, postal address, email addresses, and telephone numbers; photographs and videos where you can be identified, as well as any testimonials you provide; login credentials and related information if you hold an online or member account, including details about your account activities; data retrieved from your LinkedIn or Facebook profile when you connect these accounts to your ITALIA et al profile, including your profile picture; information available from public sources such as social media content; records and transcripts from customer service interactions, including sales calls, live chat sessions, and interviews; payment data such as credit or debit card details, billing addresses, and transaction history; details about purchases made through our e-commerce platform, including ordered products, purchase history, and delivery preferences; and information regarding your access to and activity within private areas or restricted content acquired through our website. We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies may collect technical data such as IP addresses, browser types, and usage patterns. You can manage your cookie preferences through your browser settings or by visiting our Cookie Policy, which provides further information on the types of cookies we use and how you can control them.
5. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
We may use your personal data for a variety of purposes, including providing you with the information you have requested; managing transactions with customers, suppliers, and business partners, and processing orders for ITALIA et al products and services; communicating with you, such as sharing details about upcoming events or webinars; conducting analysis, research, and surveys to enhance and improve our websites, applications, products, and services; sending marketing communications about products and services that may be of interest to you and promoting our brand and activities; managing the technical and functional aspects of our websites and apps, handling complaints, and ensuring a more personalized user experience; safeguarding the security and ensuring the smooth operation of our websites, applications, facilities, and IT systems; facilitating your participation in our events or other marketing initiatives; marketing initiatives using photographs, videos, and other related content; enabling seamless access to your ITALIA et al online accounts across multiple devices; and managing subscriptions to ITALIA et al’s publications, newsletters, and webinars. Marketing communications may be sent based on your consent or, where permitted by applicable law, on our legitimate interest. You can opt-out at any time by using the unsubscribe link provided in every communication. We may also carry out limited profiling to customize our marketing communications based on your interests and previous interactions with us. This helps us provide more relevant content, but it does not involve any automated decision-making that produces legal or similarly significant effects for you.
6. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
We process your personal data only when there is a valid legal foundation for doing so. This includes when the data is necessary to enter into and fulfill a contract with you or your employer, and to deliver products and services either to you directly or to the company you represent. We also process your data when you have given us your consent; if we rely on your consent, you may withdraw it at any time with future effect by contacting us. Furthermore, we process data when necessary to comply with legal or regulatory obligations. Processing may also be based on our legitimate interests or those of a third party, provided these interests are balanced with your right to privacy. Our legitimate interests include managing and promoting our business activities and brand; developing, enhancing, and offering our products, services, websites, and applications; operating and maintaining our daily business operations; monitoring, investigating, and reporting security threats to our IT systems and websites; sharing selected personal data with other entities within the ITALIA et al group; creating anonymous, aggregated reports for both internal analysis and external reporting; and ensuring the safety and security of our activities, events, and meetings. We do not carry out automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you. Our services and platforms are not intended for children under the age of 16. We do not knowingly collect personal data from minors without verifiable parental consent. If we become aware that we have collected personal information from a child without appropriate authorization, we will take steps to delete such data promptly.
7. DATA SHARING WITHIN THE ITALIA et al GROUP AND WITH THIRD PARTIES
Personal data may be shared with other entities within the ITALIA et al group to enable processing for the purposes outlined in this Privacy Policy. We may also share your data when we have obtained your consent or specific authorization. Data may be disclosed to third parties acting on our behalf, such as providers responsible for maintaining business contact databases and IT systems. Additionally, service providers who require access to your data to perform their functions — including professional advisors such as auditors and legal counsel, or third parties organizing our events such as travel and accommodation providers — may receive your data. We may also share data in response to lawful requests from public authorities. Finally, in compliance with applicable law, personal data may be disclosed during corporate transactions such as mergers, sales, transfers of assets, bankruptcy proceedings, or similar corporate restructurings.
8. HOW DO WE SAFEGUARD YOUR PERSONAL DATA?
We implement a range of security measures, including encryption and authentication technologies, to protect the confidentiality, integrity, and availability of your personal data according to the latest industry standards. While absolute security cannot be guaranteed, ITALIA et al, along with its service providers and business partners, is committed to safeguarding your data through a combination of physical, electronic, and procedural safeguards in line with applicable data protection regulations. Our security measures include physical access control to prevent unauthorized physical access to data processing systems; system access control to prevent unauthorized use of IT systems and applications; data access control to ensure only authorized individuals can access personal data; transmission control to protect data during transfers and verify data recipients; input control to monitor changes or deletions to personal data; and availability control to protect against accidental data loss or destruction.
9. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We store your personal data only as long as necessary to fulfill the purposes for which it was collected, taking into account the legal grounds for processing and any applicable regulatory requirements. Typically, we retain personal information for the duration of our relationship with you, as required by relevant tax, corporate, and financial regulations, and to meet contractual obligations, which may extend up to 10 years after the conclusion of a contract. We also retain data for the time necessary to assess or defend against legal claims, covering the relationship period plus any applicable statutory limitation period.
10. HOW DO WE HANDLE INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA AND ENSURE ITS PROTECTION?
As a global organization, ITALIA et al may transfer your personal data to other group companies or service providers located outside your country. We ensure that such transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your data. When transferring data outside the European Economic Area (EEA), ITALIA et al uses the EU Standard Contractual Clauses and implements suitable technical and organizational measures to ensure an equivalent level of protection.
11. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
Under data protection laws, you have several rights regarding your personal data. You have the right to request access to the information we hold about you; request correction of any inaccurate or incomplete data; request deletion of your personal data where legally permissible; request restriction of processing under certain circumstances; request the portability of your data to another organization in a structured, commonly used format; and object to the processing of your data where it is based on our legitimate interests or your prior consent. You also have the right to lodge a complaint with a supervisory authority, such as the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), if you believe that the processing of your personal data infringes applicable laws.
If you wish to exercise any of these rights or if you have questions about how your personal data is handled, you can contact us at:
ITALIA et al | VAT and Tax Code: IT04016770366
Email: info@italiaetal.com
This Privacy Policy may be updated periodically. The most recent version will always be available on our website, along with the revision date. Last updated: May 8, 2026.